Frequently Asked Questions
Everything you need to know before hitting the slopes.
What is the typical shipping time for Snowverb gear?
Most orders are processed within 1-2 business days. Standard international shipping typically takes 7-12 business days, while expedited options are available at checkout for faster delivery.
Are your ski jackets and pants fully waterproof?
Yes, our technical outerwear is designed with advanced waterproof membranes and DWR coatings, typically ranging from 10,000mm to 20,000mm ratings to keep you dry in heavy snow conditions.
What is your return policy for winter sports equipment?
We offer a 30-day return policy. Items must be unworn, in their original packaging, and with all tags attached to be eligible for a full refund or exchange.
How do I determine the right size for my snow gear?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and inseam while wearing your base layers to ensure the most accurate fit.
Do you offer international shipping?
Yes, Snowverb ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated during the checkout process.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.